Privacy Policy

Last updated: October 2025

At JEI Education & Work Services, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, communicate with us, or engage with our educational and consultancy services.

By using our website https://educationservice.co.uk/ or any of our services, you agree to the practices described in this policy.


1. Who We Are

JEI Education & Work Services
London, United Kingdom
Email: info@educationservice.co.uk
Phone: +44 7587 665225

JEI Education & Work Services operates as an independent education and career consultancy, providing support for study applications, English courses, diploma conversion (UK ENIC), job preparation, student finance, and related services.

We are the Data Controller of the personal information that you provide to us.


2. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Full name

  • Date of birth

  • Email address

  • Telephone number

  • Postal address

  • Nationality and country of residence

  • Identification documents (e.g., passport or ID for application purposes)

  • Education history and qualifications

  • Employment history (if applying for job or career services)

b. Technical Information

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and duration of visit

  • Cookies and similar tracking technologies (see section 10)

c. Sensitive Information (Only When Necessary)

  • Academic transcripts

  • Proof of English proficiency (IELTS or equivalent)

  • Visa and immigration documents

We collect this data when you fill out forms on our website, contact us via email or phone, or register for one of our courses or consultancy services.


3. How We Use Your Information

We process your data for legitimate purposes, including:

  • To provide educational consultancy and career support services

  • To process your university or college applications

  • To assist with student finance and UK ENIC recognition

  • To communicate with you regarding services, applications, or updates

  • To issue invoices, receipts, or financial documentation

  • To maintain our records for internal administration and compliance

  • To improve our website and user experience

  • To send you updates, newsletters, or promotional materials (only with consent)


4. Legal Basis for Processing

We collect and process your personal data under one or more of the following legal bases:

  • Contractual necessity: To perform our obligations under the services you request.

  • Legal obligation: To comply with applicable UK laws and regulations.

  • Legitimate interests: For internal administration, service improvement, and communication.

  • Consent: For marketing or newsletter purposes, where you have explicitly agreed.

You may withdraw your consent at any time by contacting us at info@educationservice.co.uk.


5. How We Store and Protect Your Data

Your data is securely stored on protected servers and databases located within the United Kingdom and the European Economic Area (EEA).

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

  • Encrypted communications (HTTPS / SSL)

  • Secure password-protected systems

  • Restricted staff access

  • Regular software and security updates

We retain your data only as long as necessary to fulfil the purposes described in this policy or as required by law.


6. Sharing and Disclosure of Information

We may share your data with trusted third parties when required to provide our services, including:

  • Partner universities and colleges (for study applications)

  • UK ENIC / NARIC (for qualification recognition)

  • Examination boards (for English language or professional courses)

  • Student Finance England or related financial institutions

  • Employers or recruitment agencies (for job placement support)

  • Professional translation or document verification services

All partners are required to handle your data in compliance with GDPR and are prohibited from using it for any purpose other than providing requested services.

We do not sell, rent, or trade your personal information to any third parties.


7. International Data Transfers

Some of our partners may be located outside the UK or EEA. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to ensure your data is handled securely and lawfully.


8. Your Data Protection Rights

Under the UK GDPR and Data Protection Act 2018, you have the following rights:

  • Right to access – Request a copy of your personal data.

  • Right to rectification – Request correction of inaccurate or incomplete data.

  • Right to erasure – Request deletion of your personal data (“right to be forgotten”).

  • Right to restrict processing – Limit how your data is used.

  • Right to data portability – Request transfer of your data to another organisation.

  • Right to object – Object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please email us at info@educationservice.co.uk.

We will respond within 30 days of receiving your request.


9. Marketing and Communication

With your permission, we may send you information about new courses, university opportunities, events, or job openings.

You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.


10. Cookies and Tracking

Our website uses cookies to improve functionality, analyse traffic, and personalise content.

You can manage or disable cookies in your browser settings. For detailed information, please refer to our Cookie Policy.


11. Third-Party Links

Our website may contain links to external websites, such as universities or educational institutions. Please note that we are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.


12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will always be posted on our website with the latest revision date.


13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us:

Email: info@educationservice.co.uk
Phone: +44 7587 665225
Address: 235-239 High Rd, London N22 8HF

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.